The issues usually occur because you are logging into a personal account rather than an enterprise account. This should fix any licensing issues you might be having. If you are prompted to use a personal or work account, use the work account.

If you are currently using a personal account for Adobe CC, you must sign out of all personal Adobe CC apps then sign back in with your SDSUid and password for the SDSU student license to take effect. You must sign out of all Adobe Creative Cloud apps then sign back in with your SDSUid and password for the new license to take effect. Solutions to sign-in related issues can be found at ĭownload & install help can be found at Your access to All Apps – Pro Edition, has been removed If you are already signed in to an Adobe CC product, you will need to sign out and sign back in with your SDSUid and password to provision the new license. If prompted, choose the work or school account. Make sure you use your SDSUid email address and hit continue to log in, do not log in using the 'Continue with Google, Facebook or Apple' options, they will not work. Sign in to with your SDSUid and password to license your account. Current SDSU students are eligible to use Adobe Creative Cloud applications with a valid SDSUid.

Acrobat sign in